Why Cash Flow Management is Vital

By Gary Robinson / July 28, 2023

Last week the Office for National Statistics (ONS) stated that the UK’s rate of inflation dropped to 7.9% in the year to June, which means the rate of price rises in the UK has slowed more than expected, down from 8.7% in May – although it still remains high. Falling fuel prices contributed to the…

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Customer Services and Why It Matters

By Gary Robinson / July 22, 2023

According to the Institute of Customer Service’s (ICS) most recent UK Customer Satisfaction Index more companies have declined in service than improved. In 2021 and 2022, customer satisfaction with complaint handling showed a steady improvement but this has now stalled and other areas of customer satisfaction that are predictive of business performance, such as measures…

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What is a “Sustainable” business?

By Gary Robinson / July 15, 2023

After some of the hottest temperatures seen on record last month we have been reminded about global warming and how small businesses could help the drive towards net zero. Smaller businesses have recently been affected by the pandemic, higher interest and inflation, and increased energy costs, so it is worth discussing the viability of a…

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The closer you are to retirement, the more planning you need to do.

By Gary Robinson / July 8, 2023

The closer you are to retirement, the more important your retirement planning becomes. The last five years of work may be some of the most critical of all. If your plans are in place and your pension pot has grown to a level that can provide the income you need in your retirement, you may be…

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Protect Your Retirement Income

By Gary Robinson / July 1, 2023

The Bank of England (BOE) raised interest rates by half a point to 5 per cent last week, with increasing calls for tougher action to fight persistent high inflation. Andrew Bailey, the governor of the Bank of England, said that the Bank thinks inflation – the rate at which prices are rising – will fall…

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